Many companies have been trying to win the significant share of the growing correctional industry. However, Securus Technologies has been leading the race from the front since its inception in 1986. The company has become a leader in the penitentiary sphere due to the innovative products and services that it has been providing to the sector for long.
Securus Technologies also understand that only innovative and advanced products and services are not the benchmarks of a balanced and high-performing company, but it is also its customer service. Securus Technologies has one of the best customer services in the industry, and it is known for offering attentive and responsive services. In 2018, Securus Technologies won three Gold Stevie Awards for its customers and after-sales services, which signifies the importance the company lays on the customer service. Excellent customer service would always bring back the customers and ensure that the customers are satisfied with the products and services they have bought.
Securus Technologies has been developing many high-tech products and services to help the law enforcement agencies carry out their duty duly with precision and effectiveness. Recently, the company rolled out the wireless containment system that is known for ensuring that the contraband phones are not used inside the prison. When the inmates inside the prison use the contraband phones, it puts other inmates as well as officers and their families in great danger. It might be that the contraband phones are used to order a hit on any of the inmates or the officers outside the prison, which can be dangerous and unsafe. It can also be used to pass on crucial and confidential information from inside the prison to the outside and vice versa.
Similarly, Securus Technologies also recently tested the pilot programs of the new and advanced drone detection technology. The drone detection technology would ensure that no drone can enter the prison space and deliver the items that it is meant to. Many cases are being reported from all over the country where drones are being used to deliver contraband packages inside the prisons.
In many cases, these contraband packages are found to contain weapons as well. It is really dangerous and makes the entire prison environment secure. It is what the drone detection technology is trying to combat in an efficient manner. Securus Technologies believe that it is necessary for the people these days to understand that technology has an important role to play in any sector, and it is likewise in the correctional sphere. Using drone detection technology would render the inmates and their friends helpless who depend on drones to transport items to and from the prison facilities. The drone detection technology would be further upgraded by the company in the future.